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That said, there are no details regarding the source of these accounts. app accounts for $3 USD (about $3.92 CAD), with roughly 35 sales occurring at the time of the investigation.

Hétu also uncovered individuals listing McDonald’s U.K.
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With this in mind, it’s relatively easy to spoof your location through an Android device or a jailbroken iPhone. These listings state the phone’s GPS must indicate you’re at a McDonald’s location for the order to go through. Regarding the sale of app accounts, Hétu uncovered two vendors selling McDonald’s accounts on the dark web for between $15 USD and $20 USD (roughly $19.60 CAD and $26.14 CAD). While this strategy doesn’t work on a larger scale, it could net a fair amount of money if you recruited people to help you with the scam. Theoretically, someone could hang around a McDonald’s location and pay for meals with the stolen card in return for cash from these customers. Following Dorais-Joncas and his team’s investigation, David Hétu, CSO and co-founder of Flare Systems, a Canadian darknet intelligence company, also contributed to uncovering what might have caused my app to get hacked.Īccording to Hétu, there is consistent chatter on dark web platforms related to people using stolen credit cards to pay for people’s meals at McDonald’s. There’s also a dark web side to what could have happened with my account. This includes when the app is used on a new phone, or when a certain number of transactions have occurred over a short period.įinally, McDonald’s could implement a change as simple as allowing only one account to log into a device at a time. If you did not initiate this action, contact us immediately.”įurther, adding basic fraud protection such as email notifications or SMS validation when something suspicious occurs with your McDs App account would solve several issues. McDonald’s would then send an email to the account owner stating something along the lines of, “Hello, you’ve signed in from a new device from CITY, COUNTRY. For one, when creating a new account, sending out a link to the user’s email for activation to detect logging into a new device, could solve the problem. There are a few simple things McDonald’s could do to fix these issues.
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He went on to say that the McDonald’s app features weak rate limiting, with his security team being able to test username and password combinations at a rate of 400 per minute from a single IP address before being blocked for a short time.Īccording to Dorais-Joncas, the McDonald’s app allows attackers to perform credential stuffing at a rapid rate. So how did my password get compromised in the first place? This still remains unclear, but, likely, whatever password I used for my McDonald’s App was also utilized for another app that experienced a security breach.ĭorais-Joncas described the process of getting access to my account as “credentials stuffing.” Hackers often massively test username/password combinations that stem from data leaks to find successful authentication on a variety of platforms, ranging from social networks like Facebook to food ordering apps from companies like Starbucks and McDonalds. For a look at where some of the transactions took place in Montreal, check out this map. This in itself has a few explanations either one single person stole my account credentials and ordered food for several people, or various individuals had access to my account. This means it wouldn’t be impossible for a single person to be at both these locations in the city simultaneously. After explaining the situation to Dorais-Joncas in detail, as well as providing documentation related to the scam, including detailed receipts, a few patterns started to emerge.įirst, several purchases were made at different McDonald’s locations across Montreal over a brief time frame through the My McDs App.
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On the plus side, the mainstream coverage the story received on notable publications like CBC, Business Insider, Gizmodo and more, caught the attention Alexis Dorais-Joncas, the security intelligence team lead at Montreal-based ESET. Reports regarding MobileSyrup readers who have experienced similar fraud through the McDonald’s app continue to roll in as well. The fast-food giant also has not included an option for more secure forms of payments like Apple Pay and Google Pay, nor has it taken any level of responsibility for what happened to myself and many other people.
